International Key Account Manager

Your customers and business development relations are located in various sectors, with a focus on business-to-business sales with (among others) paint manufacturers and suppliers of hardware and building materials. You ensure that these customers are optimally served, with the ultimate goal of achieving commercial growth and customer satisfaction. You will have full responsibility for your accounts.

You interact a lot with different departments, both locally and internationally and keep control of all processes that affect your customer. Our customers are used to a high service level and a fast and professional answer to their often complex - technical - questions. In this position you will have a lot of organizational and project based work.

Naturally, you visit your clients regularly, both at headquarters and at local branches, and you are closely involved in tender processes. You also closely follow developments in our market and translate these into actions for your clients. Given the complexity and size of these customers, you will work closely with the Business Director International Key Accounts (especially in the initial phase) to determine the strategic approach together.

Some of the responsibilities of the International Key Account Manager:

• Managing and expanding the relationship with our largest international key accounts, in the broadest sense of the word; 
• Coordinating all (internal) processes involved in successfully serving you customer, in close cooperation with the Business Director IKA, Sales Support and colleagues from various departments; 
• Ensuring an excellent customer experience and increasing customer satisfaction; 
• Managing the portfolio;
• Achieving sustainable commercial growth.