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PRIVACY POLICY

This Privacy Policy explains how Arkema uses personal information that is collected or generated in connection with the use of this website.

The list below describes what is covered in this Privacy Policy. You can click on the titles below to jump to a particular section.

1. PREAMBLE

2. THE SERVICES WE PROVIDE

3. THE TYPES OF PERSONAL DATA WE COLLECT

4. HOW WE USE YOUR INFORMATION

5. PERSONAL ACCOUNT

6. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

7. INTERNATIONAL TRANSFERS OF PERSONAL DATA

8. HOW WE PROTECT YOUR INFORMATION

9. DURATION OF RETENTION OF YOUR PERSONAL DATA

10. YOUR RIGHTS

11. QUESTIONS AND CONCERNS

1. PREAMBLE

1.1 Arkema, whose registered office is at 420 rue d'Estienne d´Orves 92700 Colombes, France, and the other companies of the Arkema group, collect and use certain Personal Data. It is Arkema's responsibility to ensure that this Personal Data is used in accordance with data protection legislation.

1.2 We use the following definitions in this Privacy Policy.

“Arkema” or “we” refers to Arkema and the other companies of the Arkema group.

"Personal Data" means data relating to a living person identifiable from such data or from data and other information which is in the possession, or is likely to come into the possession of Arkema (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about a person and any indication of the intentions of Arkema or any other person towards an individual.

2. THE SERVICES WE PROVIDE

2.1 This Privacy Policy covers the following categories of information that we collect about you when you:

(A) Request information through the "Contact" section of our websites ("Arkema websites");

(B) Create and access your personal account available on Arkema's websites (see article 5);

(C) Order samples of Arkema products.

3. THE TYPES OF PERSONAL DATA WE COLLECT

3.1 Many of the services offered by Arkema require that we obtain Personal Data about you in order to perform the services for which we have been retained. With regard to each of the services described in paragraph 2.1 above, we will collect and process the following Personal Data concerning you:

Information you provide to Arkema. This includes information about you that you provide to us. The nature of the services you request will determine the type of Personal Data we may request, although this information may include (non-exhaustive list) basic personal and business Personal Data (such as first name; last name the position held in the company; the name of the company; the email address of the company; the professional telephone number; the professional address; the city; the postal code; the country).

Cookies.

When you visit the Arkema Websites, cookies are used to collect technical information about the services you use and how you use them.

For more information on the cookies used by Arkema, please see our Notice regarding the use of cookies.

4. HOW WE USE YOUR INFORMATION

4.1 We may store and process your Personal Data in the following ways and for the following purposes:

for the purposes of continuous analysis and improvement of the information provided on the Arkema Websites in order to ensure their ease of use and to prevent possible interruptions or cyber attacks;

process orders for samples of Arkema's products and deliver the samples;

assess the satisfaction of users of Arkema's websites;

personalize the content of Arkema's websites according to the interests of users;

conduct the analysis required to detect malicious data and understand how it may affect your computer system;

for the purposes of statistical monitoring and analysis of current attacks on devices and systems, and for the purpose of continually adapting the solutions offered to protect devices and systems against current attacks;

understand the feedback on Arkema Products and enable more information to be provided quickly and easily on the use of these products and services;

communicate with you in order to provide you with services or information about Arkema and Arkema Products;

for the purpose of in-depth threat analysis;

understand your needs and interests;

for the purposes of managing and administering our business;

in order to respect and assess compliance with applicable laws, rules and regulations, and internal policies and procedures; or

for the purposes of managing and maintaining databases storing Personal Data.

4.2 However, when we use Personal Data, we ensure that its use complies with the law, and sometimes the law allows and requires us to use Personal Data for various reasons. For example :

to fulfill our contractual obligations to our customers;

we have obtained your consent;

we have legal and regulatory obligations that we must meet;

in order to establish, exercise or defend our legal rights or for the purposes of legal proceedings;

the use of your Personal Data as described is necessary for our legitimate business interests, such as:

enable us to effectively manage and administer the operation of our business;

maintain compliance with internal policies and procedures;

monitor the use of our copyrighted material;

allow quick and easy access to information about Arkema Products;

provide optimal and up-to-date security solutions for mobile devices and IT systems; and

deepen the knowledge of current threats to network security in order to update our security solutions and bring them to the market.

4.3 We will take the necessary measures to ensure that only Arkema employees who need to know Personal Data for the purposes described in this Privacy Policy have access to it.

5. PERSONAL ACCOUNT

You have the option of creating a secure personal account on the Arkema Websites protected by a personal login and password.

In order to create this account, you will need to register through the "My Account" section of the Arkema Websites.

This personal account will allow you to access additional content on Arkema's product lines (documents, videos, etc.)

Please note that registration as a personal account holder is reserved exclusively for professionals.

6. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

6.1 We may share your Personal Data within the Arkema group of companies for the purposes described above.

6.2 We may also share your Personal Data outside the Arkema group for the following purposes:

with agents and third party providers to provide services to us (for example, IT and communications providers). These third parties will be subject to appropriate data protection obligations and will only use your Personal Data as described in this Privacy Policy;

to the extent required by law, for example if we are under an obligation to disclose your Personal Data in order to comply with any legal obligation (including, in particular, in order to comply with the presentation and communication obligations of tax information to regulatory agencies), or in order to establish, exercise or defend our legal rights;

if we sell our business or assets, in which case we may need to disclose your Personal Data to the potential buyer for due diligence; and

if a third party acquires us, in which case the Personal Data we hold about you will be disclosed to the third party acquirer.

7. INTERNATIONAL TRANSFERS OF PERSONAL DATA

7.1 Arkema is an international company. Our customers and our activities are present all over the world. Therefore, we collect and transfer Personal Data internationally. This means that we may transfer your Personal Data to cities outside your country.

7.2 When we transfer your Personal Data to another country outside the EEA, we will ensure that it is protected and transferred in accordance with legal requirements. For data transferred outside of Europe, the transfer can be made on one of the following bases, for example:

the country to which we send the data is approved by the European Commission as having an adequate level of protection of Personal Data;

the recipient has entered into a contract based on "standard contractual clauses" approved by the European Commission, obliging him to protect your Personal Data;

the recipient, if located in the United States, may be a certified member of the EU-US Data Protection Program (Privacy Shield); or

in other circumstances, the law may allow us to otherwise transfer your Personal Data outside of Europe.

8. HOW WE PROTECT YOUR INFORMATION

8.1 We have rigorous controls in place to maintain the security of our information and information systems. Client files are protected according to the sensitivity of relevant information. Appropriate controls (such as restricted access) are installed on our IT systems. Physical access to areas where Personal Data is collected, processed or stored is limited to authorized employees.

8.2 The hiring of Arkema employees is subject to the condition that they comply with all applicable laws and regulations, including any law relating to data protection. Access to sensitive Personal Data is limited to employees who need it to perform their duties. Any unauthorized use or disclosure of confidential customer information by an Arkema employee is prohibited and subject to disciplinary action.

8.3 When you contact an Arkema employee about your file, certain Personal Data may be requested from you. This type of security is intended to ensure that only you, or any third party with your authorization, have access to your file.

9. DURATION OF RETENTION OF YOUR PERSONAL DATA

9.1 The retention period of your Personal Data will vary and will be determined by the following criteria:

the purpose for which we use them - Arkema must keep the data for the time necessary for this purpose;

legal obligations - laws or regulations may set a minimum retention period for your Personal Data.

9.2 Personal data processed to respond to your requests for information made over the Internet on Arkema's sites will be kept for the period necessary to respond to this request.

9.3 The personal data processed to send you promotional information will be kept for a maximum period of three years from our last contact or our last business transaction.

10. YOUR RIGHTS

10.1 In all of the above cases where we collect, use or store your Personal Data, you have the following rights and, in most cases, you can exercise them free of charge. These rights include:

the right to obtain information concerning the processing of your Personal Data and to access the Personal Data that we hold about you;

the right to withdraw your consent to the processing of your Personal Data at any time. Please note, however, that we are still entitled to process your Personal Data if we have another legitimate reason to do so. For example, we may need to retain Personal Data in order to comply with a legal obligation;

in certain circumstances, the right to receive Personal Data in a structured, commonly used and machine-readable format and / or to request that we transmit this data to a third party if this is technically feasible. Please note that this right only applies to Personal Data that you have provided directly to Arkema;

the right to request that we rectify your Personal Data if it is inaccurate or incomplete;

the right to request that we erase your Personal Data in certain circumstances. Please note that you may ask us to erase your Personal Data but that we are legally entitled to keep it;

the right to object to our processing, or to ask us to limit our processing of your Personal Data in certain circumstances. Again, you may object to our processing, or ask us to limit our processing of your Personal Data, but we are legally entitled to refuse this request; and

the right to lodge a complaint with the competent data protection supervisory authority if you believe that we have infringed any of your rights;

the right to give instructions regarding the processing of your data after your death.

You can exercise your rights by contacting us using the contact details given in paragraph 11 below.

10.2 If you prefer not to receive promotional information by email from Arkema, you can click on the unsubscribe links at the bottom of our emails.

11. QUESTIONS AND CONCERNS

11.1 If you have any questions or concerns regarding the processing of your Personal Data carried out by Arkema, or regarding this Policy, please contact our Personal Data Officer whose contact details are as follows:

Address :

Arkema
Judicial direction
420 rue d'Estienne d´Orves
CS 90067, 92705 Colombes Cedex
France

Email address: dataprotection@arkema.com

We are generally able to respond to privacy questions or concerns quickly and efficiently. If you are not satisfied with the response our Personal Data Referee gives you, you can escalate your concerns to the applicable privacy regulatory authority in your country. Upon request, Arkema's Personal Data Officer will provide you with the contact details of this regulatory authority.

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