TERMS & CONDITIONS

Welcome to the website of Bostik, the Global site of BOSTIK, a company belonging to the Arkema Group.The term “Arkema Group” used hereafter is defined as including all Bostik : BOSTIK INC.,BOSTIK S.A., ARKEMA INC., ARKEMA FRANCE, ARKEMA, as well as their subsidiaries and affiliates. 

This privacy policy and terms of use apply to this website and to all mobile applications of Bostik.

Use of this website and any mobile applications implies your agreement and acceptance to be bound by these general terms and conditions of use.  These terms and conditions may change, so we suggest that you check back regularly to be aware of any such changes.

Arkema
Public limited company with a share capital of €767,364,760
RCS Nanterre 445 074 685

Arkema France
Public limited company with a share capital of €270,035,923
RCS Nanterre 319 632 790

Head Office address of both companies:
51, Esplanade du Général de Gaulle
92800 Puteaux - La Défense
France
Tel: +33 1 49 00 80 80
Fax: +33 1 49 00 83 96

Managing Editor: Gilles Galinier 

Information published on this website is provided for purely indicative purposes. This information is non-contractual.

The Arkema Group cannot guarantee that the information featured on the website is accurate, exhaustive or up to date. The Arkema Group shall not be held liable for any errors and/or omissions, unavailability of information, failure to update information and/or presence of viruses on its website.

Consequently, you assume the entire risk of relying on this information, and the Arkema Group shall not be held responsible for any direct or indirect damages resulting from the use of this information.

The Arkema Group reserves the right to alter the content of its site and these terms of conditions of use at any time and without notice. 

Copyrights

The Arkema Group is the owner or is authorized to use all information and all elements featured on this site (texts, photos, images and sounds) (subject to copyright laws). Copies of all or part of this information and elements may only be made for information purposes and solely for strictly private use. Any reproduction, representation, adaptation, translation and/or transformation of all or part of this information and elements for other purposes is expressly forbidden. No license or right other than that of viewing the site and the information and elements featured therein, may be granted to anyone in respect of intellectual property rights.

A photo library dedicated to journalists is available on the website under the “Media tools” tab. Users of this photo library shall agree to quote the corresponding copyrights on the photos they choose to publish as set out in the « welcome » message that appears on visiting the photo library. Use of the photos featured in the photo library for any purpose other than to illustrate press articles shall be subject to a special request to Arkema’s Communication Division ([email protected]).

 

Distinctive signs

Unless otherwise stated, corporate names, trade names, logos and trademarks featured on the site are the property of ARKEMA FRANCE or its subsidiaries or affiliates. They may not be used without the prior express consent of their owner.

 

Hypertext links

Hypertext links on this site may lead users searching for information to other resources on the internet contained on other servers, over which the Arkema Group has no control. The Arkema Group shall not be held responsible for the content of these sites.

In no event may the Arkema Group be held responsible for the content of websites to which it provides links. These links are provided to users as a service. The decision to activate links shall be the exclusive responsibility of users.

Users and visitors to the website may not set up a hyperlink to the website www.arkema-americas.com without the prior express written consent of the Arkema Group.

 

Factors which could affect future results

The information may contain forward-looking statements with respect to the financial situation, results of operations, business and industrial strategy of the Arkema Group, and more broadly the Arkema Group. In particular, words such as “forecasts”, “expects”, “anticipates”, “targets” and other similar words or expressions, and the conditional tense are used to characterize forward-looking data. This includes, in particular, statements on the management’s targets, estimates and objectives concerning production and trends concerning operating results. Such forecasts are based on assumptions that could prove inaccurate, and are subject to risk factors such as changes in raw material prices, changes in the global economic environment, changes to applicable regulations, etc. Arkema, its subsidiaries and affiliates as well as their respective management and employees cannot guarantee that the information is error-free, nor may they be held responsible for the future accuracy of any opinions featured as part of this information.
Arkema, its subsidiaries and affiliates as well as their management shall not assume any obligation to update forecasts published on the website that may be required as a result of new information, future events or otherwise. Further information on factors that could affect the financial results of the Arkema Group may be provided in the documents filed with the French Autorité des Marchés Financiers (AMF).

 

Online sample request

The terms and conditions for sample deliveries shall be laid down at the discretion of Arkema Group personnel following examination of the nature of the request.

 

Searching for product information

The sole purpose of the “Product Finder”, “Product Range Datasheet” and “Product Datasheet” pages is to help users search and access descriptions of Arkema Group products. The customer shall bear sole responsibility for deciding on the suitable use of each product as well as complying with the laws and national regulations in force.

 

Applicable law

The website and these terms and conditions of use shall be subject to French law.

 

Photo and video credits

Thinkstock, Terre de Sienne, Alexis Chézière, Bruno Mazodier 

A. Presentation of the Artificial Intelligence System

The BOSTIK website integrates an artificial intelligence system (hereinafter referred to as “the Chatbot”) designed to assist users in their navigation, provide general information, and respond to certain queries. This system is based on machine learning algorithms and may generate responses automatically, without direct human intervention.

B. Transparency and System Limitations

The user is informed that:

The Chatbot may produce inaccurate, incomplete, or outdated responses.

The Chatbot does not in any way replace professional, legal, medical, financial, or other types of advice.

The Chatbot’s performance may vary depending on the context of use, the phrasing of queries, and the data available.

The Chatbot is constantly evolving and therefore provides no guarantees.

C. User’s Acceptance of Risks and BOSTIK’s Disclaimer of Liability

By using the Chatbot, the user expressly acknowledges and accepts that:

They use the system at their own risk.

BOSTIK does not guarantee the accuracy, relevance, or completeness of the responses provided.

BOSTIK shall not be held liable for any direct or indirect, material or immaterial damage resulting from the use or inability to use the Chatbot.

D. “As-Is” Provision Clause

The Chatbot is provided “as is,” without any express or implied warranties, including but not limited to warranties of performance, merchantability, fitness for a particular purpose, or error-free operation.

E. Permitted and Prohibited Uses

The user agrees to:

Not misuse the Chatbot for illegal, discriminatory, defamatory, or public order–violating purposes.

Not attempt to manipulate, disassemble, or reverse-engineer the system.

Not use the generated responses as the sole basis for making decisions with significant legal, financial, or personal consequences.

F. Personal Data and Confidentiality

The use of the Chatbot may involve the processing of personal data. For more information, the user is invited to consult the following link: https://www.arkema.com/global/en/arkema-group/ethics-and-compliance/data-privacy-information-notice/ . No sensitive data should be communicated via the Chatbot. BOSTIK shall not be held liable for any data loss, information loss, or disclosure resulting from the use of the Chatbot.

G. Liability and Regulatory Cooperation

BOSTIK implements security, monitoring, and documentation measures in accordance with the AI Act. In the event of an audit by a competent authority, the user agrees to reasonably cooperate with BOSTIK, within the limits of their legal obligations.

H. System and Terms Evolution

BOSTIK reserves the right to modify, suspend, or remove the Chatbot at any time without prior notice. These terms may be amended to reflect technological, regulatory, or contractual developments.

I. Third-Party Provider and Additional Terms

The Chatbot may be operated, in whole or in part, by a third-party provider specializing in artificial intelligence technologies. Consequently, the use of the Chatbot may be subject to additional terms of use issued by this third party. The user acknowledges and agrees that such terms may apply cumulatively with these Terms of Use. The user agrees to review and comply with them. BOSTIK shall not be held liable for any consequences resulting from the user’s failure to comply with such third-party terms.”